Privacy Policy

Effective Date: June 9, 2025

Last Updated: June 9, 2025

Introduction

This Privacy Policy explains how Nadine Carr (“we,” “us,” “our”) collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us.

We respect your privacy and are committed to protecting your personal information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Information You Provide Directly

Contact Information: Name, email address, phone number, company details
Communication Records: Messages, emails, and other communications with us
Service Information: Details about services you’re interested in or have purchased
Payment Information: Billing details and transaction records (processed securely through third-party payment processors)

Information Collected Automatically

Website Usage Data: Pages visited, time spent on pages, click patterns, referral sources
Technical Information: IP address, browser type, device information, operating system
Cookies and Similar Technologies: See our Cookie Policy section below

Information from Third Parties

Social Media: Information from social media platforms when you interact with our content
Business Partners: Information shared by partners with your consent
Public Sources: Publicly available business information for B2B purposes

How We Use Your Information

Service Delivery

Providing HR consulting, training, and business growth services
Creating and delivering digital content and learning experiences
Communicating about your projects and services
Processing payments and managing accounts

Business Operations

Responding to inquiries and providing customer support
Improving our website and services
Conducting business analysis and planning
Managing legal and regulatory compliance

Marketing and Communications

Sending newsletters and service updates (with your consent)
Sharing relevant business insights and resources
Promoting services that may interest you
Building and maintaining business relationships

Legal Basis for Processing (GDPR)

Consent: When you’ve given clear consent for specific purposes
Contract: To fulfill our contractual obligations to you
Legitimate Interests: For business development, security, and service improvement
Legal Obligation: To comply with applicable laws and regulations

How We Share Your Information

We may share your personal information in these circumstances:

Service Providers

Third-party vendors who help us operate our business (email services, payment processors, analytics providers)
All service providers are contractually required to protect your information

Business Transfers

In connection with mergers, acquisitions, or sale of business assets
Your information would be transferred as part of the transaction

Legal Requirements

When required by law or legal process
To protect our rights, safety, or property
To investigate potential violations of our terms

With Your Consent

Any other sharing you specifically authorize

International Data Transfers

As we serve international clients, your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

Adequacy decisions by relevant authorities
Standard contractual clauses
Other legally recognized transfer mechanisms

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods vary based on:

The nature of the information
The purpose for which it was collected
Legal and regulatory requirements
Our legitimate business needs

Typical Retention Periods

Contact Information: For active business relationships
Communication Records: 7 years
Website Analytics Data: 26 months
Marketing Data: Until you unsubscribe or withdraw consent

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

General Rights

Access: Request copies of your personal information
Rectification: Request correction of inaccurate information
Erasure: Request deletion of your personal information
Restriction: Request limitation of processing in certain circumstances
Portability: Request transfer of your data to another service provider
Objection: Object to processing based on legitimate interests

Marketing Rights

Unsubscribe: Withdraw consent for marketing communications at any time
Opt-out: Request to stop receiving promotional materials

Exercising Your Rights

To exercise any of these rights, contact us using the information provided below. We will respond within the timeframes required by applicable law (typically 30 days).

Cookies and Tracking Technologies

What We Use

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand website usage and improve performance
Marketing Cookies: Support our marketing efforts and personalization

Your Choices

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest
Regular security assessments and updates
Access controls and staff training
Secure data storage and backup procedures

While we strive to protect your information, no security system is completely secure. We cannot guarantee absolute security of your personal information.

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we’ve collected information from a child under 16, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

Posting updates on our website
Sending email notifications to registered users
Other appropriate communication methods

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact us:

Email: contact@nadinecarr.com

Subject Line: Privacy Policy Inquiry

Data Protection Officer: Nadine Carr

For EU Residents

If you’re located in the European Union and have concerns about our data handling practices, you have the right to lodge a complaint with your local data protection authority.

For California Residents

California residents have additional rights under the CCPA. For specific information about California privacy rights, please contact us using the information above.

Canadian Residents

Canadians have privacy rights under PIPEDA (Personal Information Protection and Electronic Documents Act) and provincial privacy laws. If you have concerns about our data handling practices, you can contact:

Office of the Privacy Commissioner of Canada

Website: www.priv.gc.ca
Phone: 1-800-282-1376
You can file a complaint online or by phone if you believe your privacy rights have been violated

This Privacy Policy reflects our commitment to protecting your personal information and maintaining transparency about our data practices.